Frequently Asked Questions

 

1. Who can use Oilette® products?

 

Oilette® products including wash, moisture cream, lotion, shampoo, conditioner and oil are designed to suit children of all ages. In addition to being natural and non-irritating, Oilette products are suitable for kids and grown-ups with normal or delicate & sensitive skin.

 

2. Can pregnant or breast feeding women use Oilette products?

 

All our products are formulated with priority of using natural ingredients and to avoid any hormone-changing ingredients. Therefore, they are safe to use for babies, pregnant women, as well as breast feeding moms. Oilette products do not contain parabens, formaldehydes, phthalates and any controversial ingredients. Check out our ingredients.

 

3. Will Oilette Moisturizing Cream work with other products? 

 

Yes. It can be used as part of your everyday skin care routine and may be used with other products. It can also be used in conjunction with doctor's prescription cream, if any, for eczema-prone skin. For eczema-prone skin, your doctor would be very likely to prescribe corticosteroid, hydrocortisone or tacrolimus cream. Follow the treatment with Oilette Mositure Care Cream and reapply when needed. If your doctor has prescribed a medication remember to always follow the instructions. 

 

4. Can I wear make ups over Oilette products ?

 

Yes. You can wear make ups over Oilette products. Always check the label for common irritants and look for cosmetic products that are non-comedogenic.

 

5. Will Oilette be safe for skin with acne?

Oilette product is also formulated to be non-comedogenic (non-pore clogging). So, it is safe for acne skin. When you have acne skin, don't be afraid of putting on the right oil products for your skin. Skin with acne will also need to be moisturized to help the healing process and stay healthy. Oil has various fatty acids that help clarify pores. When skin is deficient in the right acids, the skin's natural sebum becomes thick and sticky which clogs pores and creates acne.

 

6. Will Oilette products clog my pores?

 

No. Oilette products are formulated to be non-comedogenic (non-pore-clogging).

 

7. Are Oilette® baby cleansing products tear-free?

 

Eyes would naturally react by creating tears when something gets to them. It is their way to defend themselves. No any liquid product, including water, is tear-free. Any things foreign to the eyes would make eyes create tears. Yes, it includes the plain water.  With our most carefully chosen ingredients and formulations for baby or facial cleansers and washes, the mildest sting or discomfort it should brings to eyes.

Yet, we recommend keeping any products out of the eyes regardless if it’s labeled “tear-free” or not, and wash it out immediately when any does get to the eyes.

 

When manufacturers make tear-free shampoos, they use synthetic surfactants. Most of on the market's tear free baby products has Peg-80 Sorbitan Laurate as one of its ingredients. We opted not to use it since this ingredient has been linked to allergies, immunotoxicity, liver damage, cancer and non-reproductive organ system toxicity, not to mention growth hormone interruptions. Sodium Laureth Sulfate (SLS) and Sodium Lauryl Sulfate are also common syntehetic surfactants that do not create eye irritation. Avoiding those ingredients, we always try our best to create the mildest-to-eyes baby shampoo and cleansing products with not only available mild ingredients, but also safe to use ones.

 

While tear-free shampoo doesn’t contain ingredients that will irritate the eyes, the bath water or other things may still cause eye irritation during a bath.

 

8. Is it necessary to wash baby face every day?

 

In general, baby face can only be cleaned with wet towel or warm wet towel when some grease from their milk or meals get on their cheeks. But overtime, some babies develop some kind of rash that looks like heat rash on their forehead. At that time, cleaning their face can be done with gentle cleanser once in a while to get rid of that accumulated baby sebum that may occur. Usually rashes will fade away after cleaning. Just observe them. Every baby is different. Some needs cleansing more often.

 

If a different kind of rashes happens, it could be another cause. Consult with your baby dermatologist for a better diagnose. It could be a sign of eczema or allergy. 

 

9. If my child has a nut allergy, can we use these products?

 

We do not use peanut oils in the formulas. However, although the case is very rare, sunflower seed oil or cocoa butter could sometimes cause allergic reaction to peanut sensitive person. Thus, it is always recommended to perform a Skin Patch Test to test for any personal allergic reactions. 

 

10. Are Oilette products gluten free?

 

Yes. Oilette products are gluten free.

 

11. Why are parabens, phthalates and other ingredients considered bad?

 

Any chemical that is thought to hinder the normal development of children are not used in our products. Parabens and phthalates are considered to affect proper hormone development. Besides that, person with sensitive skin are usually sensitive to parabens and getting contact with them could trigger the eczema to flare. Check out our ingredients.

 

12. Are your products fragrance-free?

 

Oilette products contain no artificial fragrances. However, each formula does have a unique fragrance developed from nature-based, premium essential oils (such as orange blossom, frankincense and borage seed oil).

 

13. Does Oilette use eco-friendly packaging?

 

Besides using BPA free, phthalates free, residue of dioxin free or xenoestrogens free containers, all Oilette packaging is recyclable.

 

 

14. Are Oilette products tested on animals?

 

No. All Oilette products are not tested on animals and they are also 100% vegan products, except for some of our balm products that might contain beeswax.